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Have your say on the way your local GP services are working
Around 2.4 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January 2023. The answers we get help the NHS to improve local health services for people like you and your family. It is important that we hear about your experiences even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.
The invitations go out mostly by letter to a random selection of people who have been registered with their GP practice for at least 6 months. The survey team at NHS England will follow this up with a text message reminder (where a mobile number is available) alongside further paper questionnaires to encourage as high a response rate as possible.
If you receive a survey, please do take the time to take part. It provides vital information to the NHS to identify what’s working well and what can be improved. It helps to identify inequalities in experience too, as the results can be analysed across different protected characteristics.
If you want to check out how your practice faired in last year’s survey, take a look at the survey website: https://gp-patient.co.uk/practices-search
Prescriptions Update
From Monday 15th February 2022 we will no longer be accepting prescription requests over the telephone.
This is to try and reduce the burden on the call system which will make it easier for patients to get through on the phones at these exceptionally busy times.
You can order repeat prescriptions using one of the following methods:
- Email to tunstall.primarycare@nhs.net
- Order via your pharmacy, please speak to your nominated pharmacy for more details on the service they provide
- Paper request placed in the dedicated prescription boxes at both Tunstall and Parkmoor surgeries.
- PLEASE DO NOT TAKE REQUESTS TO THE RECEPTION DESKS
- Online Ordering using Patient Access or the NHS App
- The NHS App is available on the App Store and Google Play, please click here for further information
Welcome to Tunstall Primary Care Centre
This is a 3 doctor practice partnership (non-limited) situated within purpose built premises at Tunstall Primary Care Centre. We also have a branch practice in Packmoor.
We offer full general medical services and also run specialist clinics. We aim to provide high quality care, to treat all our patients promptly, courteously and in complete confidence.
This website informs you about our services, how to access them and some general information about how our practice operates.
Opening Times
Online Services
Have Your Say
NHS Friends and Family
NHS 111 online
NHS 111
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Keep up to date with the latest practice news
Newsletter
Download the latest newsletter Tunstall Primary Care Surgery Newsletter Issue 2
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